Terms of service

OVERVIEW

Welcome to Vedic Mantra! The terms “we”, “us” and “our” refer to VEDIC MANTRA PRIVATE LIMITED. We operate this website and store, including all related information, content, products, services, tools, and features to provide you with a seamless shopping experience. Our store is powered by Shopify, which enables us to provide our services to customers.

By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”), along with our Privacy Policy and other policies posted on our website. If you do not agree to these Terms, please do not use our website or services.

SECTION 1 - ELIGIBILITY AND ACCOUNT

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, complete, and updated information during purchases or account registration. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.

SECTION 2 - PRODUCTS AND SERVICES

We make every effort to display product details, descriptions, and images as accurately as possible. However, actual product colors, packaging, or appearance may vary slightly depending on your device settings and manufacturing updates.

We reserve the right to modify, discontinue, or limit quantities of any product or service without prior notice.

Our products, including wellness or health-related products, are not intended to diagnose, treat, cure, or prevent any disease. Information provided on this website is for general informational purposes only and should not be considered medical advice. Customers should consult a qualified healthcare professional before using any health or wellness products.

SECTION 3 - ORDERS AND ACCEPTANCE

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject any order at our sole discretion.

Orders may be cancelled or refused due to:

Product unavailability
Payment issues
Suspected fraudulent activity
Incorrect pricing or product information
Delivery limitations

We may contact customers for verification before dispatching Cash on Delivery (COD) orders.

SECTION 4 - PRICING AND PAYMENTS

All prices listed on the website are in Indian Rupees (INR) and inclusive or exclusive of applicable taxes as mentioned at checkout.

We reserve the right to modify prices, offers, discounts, and promotions at any time without prior notice.

Customers agree to provide accurate billing and payment information for all purchases.

SECTION 5 - SHIPPING AND DELIVERY

We currently ship within India only.

Estimated delivery timelines:

Order Processing Time: Up to 5 business days
Estimated Delivery Time: 5–7 business days after dispatch

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

If your shipment is lost or damaged during transit, please contact us and we will assist in resolving the issue with the shipping provider.

SECTION 6 - CASH ON DELIVERY (COD)

We offer Cash on Delivery (COD) on eligible orders and locations.

We reserve the right to:

Refuse COD service for certain pincodes or customers
Cancel suspicious or unverifiable COD orders
Limit COD availability based on order value or previous order history

SECTION 7 - RETURNS AND REFUNDS

We currently offer returns/exchanges as per our Refund Policy available on our website.

Returned products must be unused, unopened, and in original packaging unless damaged during transit.

Refunds, if approved, will be processed to the original payment method within a reasonable time.

SECTION 8 - INTELLECTUAL PROPERTY

All content available on this website including logos, text, graphics, product images, videos, designs, trademarks, and website content are the intellectual property of VEDIC MANTRA PRIVATE LIMITED and are protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or commercially exploit any content without prior written permission from us.

SECTION 9 - THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.

Your use of third-party services is entirely at your own risk.

SECTION 10 - PRIVACY POLICY

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

SECTION 11 - USER FEEDBACK AND REVIEWS

If you submit reviews, suggestions, testimonials, or feedback to us, you grant us the right to use, reproduce, modify, publish, and display such content for promotional or business purposes without compensation.

You agree not to submit unlawful, abusive, misleading, or offensive content.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, offers, or availability.

We reserve the right to correct errors and cancel orders arising from such inaccuracies at any time without prior notice.

SECTION 13 - PROHIBITED USES

You agree not to use the website:

For unlawful activities
To violate any laws or regulations
To spread malware or harmful code
To collect customer data without authorization
To interfere with website security
For fraudulent transactions or activities

Any misuse of the website may result in suspension or permanent restriction of access.

SECTION 14 - DISCLAIMER OF WARRANTIES

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, error-free, or secure access to the website.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, VEDIC MANTRA PRIVATE LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

SECTION 16 - INDEMNIFICATION

You agree to indemnify and hold harmless VEDIC MANTRA PRIVATE LIMITED, its directors, employees, affiliates, and partners against any claims, liabilities, damages, or expenses arising from your violation of these Terms.

SECTION 17 - TERMINATION

We reserve the right to terminate or suspend access to our services without prior notice if we believe you have violated these Terms.

SECTION 18 - GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

SECTION 19 - CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated Terms.

SECTION 20 - CONTACT INFORMATION

VEDIC MANTRA PRIVATE LIMITED

Address:
Floor No.: 3RD FLOOR
Building No./Flat No.: DLF-1A, PVT NO. 8B
MOTI NAGAR, DLF INDUSTRIAL AREA
Moti Nagar, West Delhi
New Delhi, Delhi – 110015
India

Website:
https://vedicmantrapvtltd.com

Email:
shopvedicmantra@gmail.com

Phone:
9217669236